Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Matt Parlow, executive vice president and chief advancement officer at Chapman University, has been named president of the ...

AI-driven models like LLMs transforming how we interact with information. Google faces competition from startups and tech ...

McGrath said consumers will see these technology trends impact them in ways like dematerialization, in which consumers rely on less physical items. For example, if we wanted to listen to a song we'd ...

Musk or someone with the automaker remotely unlocked the truck for law enforcement officials and provided them video from ...

It was easy to miss Dr. Robert Gray’s quick movements, tapping the screen of his smartphone at the beginning and end of patient visits on a recent day.

It was easy to miss Dr. Robert Gray’s quick movements, tapping the screen of his smartphone at the beginning and end of ...

Google, Microsoft and Amazon are among the technology companies looking to nuclear power to produce energy with a smaller ...

The explosion outside a Trump hotel highlights the wealth of information Musk’s company collects on its drivers -- and his ...

Among the components of the S&P 500, 144 stocks showed higher 2024 price increases than the 23.3% price increase for the index. But only 11 of the outperforming stocks had forward price-to-earning ...

Many third-party background check providers use advanced technology, but how can businesses know which provider is right for ...

License plate reading technology and cameras at Tesla charging stations helped law enforcement officials trace the path of the Cybertruck that exploded in Las Vegas.