The Amazon Connect Chat javascript library (ChatJS) gives you the power to build your own chat widget to customize the chat experience. This can be used for both the agent user interface, in ...

To learn more about Amazon Connect and its capabilities, please check out the Amazon Connect User Guide. Ensure you import ChatJS after Streams. Scenario 2: Streams and ChatJS are used. You are ...

Ben is the Head of AWS’s Data Center Design Engineering team in Asia Pacific, currently based in Seoul, South Korea. Originally located in Singapore for 4 years, he leads a large diverse team of ...

This has brought many benefits to businesses and their customers, but it can make contact center reporting more of a challenge. It’s trickier, after all, to track agent performance, customer ...

RingCentral Contact Center Voice uses WebRTC to send and receive phone calls from the Contact Center anytime, anywhere directly through their Chrome browser: See agent state immediately in the browser ...

Hyperlink InfoSystem, a global provider of tech and IT solutions, is thrilled to announce its participation in the ...

Call 303-832-3232. To place a vacation hold on your delivery call (303) 832-3232 or go online to myaccount.denverpost.com Digital Replica or website access questions? Email memberservices@ ...

Nasha is a Managing Editor for CNET, overseeing our sleep and wellness verticals. She is a nutrition, mental health, fitness and sleep science enthusiast. Her passion for mindful and holistic ...

A new report highlights the changing perceptions of travel media and marketing, exploring how luxury and lifestyle hotel brands can succeed in attracting a dynamically diverse cohort of luxury ...

Christians will make up 87% of voting members in the Senate and House of Representatives, combined, in the 119th Congress. That’s down from 88% in the last session and 92% a decade ago, but still far ...

Seattle Seahawks star DK Metcalf chose SOUND Behavioral Health's Deaf Services Program for "My Cause My Cleats 2024." ...