Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

In a nutshell When AI doctors had to diagnose through conversation rather than multiple choice tests, accuracy dropped dramatically – from 82% to as low as 26% in some cases Current AI systems ...

Grok, the AI chatbot that’s built into X.com, has quietly added the ability to analyze images. I’ve been testing it, and it ...

Despite U.S. efforts, the domestic China AI industry is rapidly innovating — and massively undercutting U.S. AI model prices.

Artificial intelligence isn't about the future, it's about what businesses need to do in 2025. Trump's push for Gen AI should be a disruptor and encourage companies to innovate.

Beyond the basics, ChatGPT can be a brainstorm buddy, a travel planner and even a mediator — all in the same day. Here are 15 ...

At the heart of generative AI products like ChatGPT are large language models (LLMs) which are trained to produce convincing humanlike language.

The so-called AI boom has been going on for more than two years now, and 2024 saw a real acceleration in both the development ...

There are many reasons you might need to build a website in 3 hours, and some people are particularly driven to do so -- a ...

As generative AI tools mature, AI predictions contend that K-12 education will leverage AI in new ways to transform teaching ...

Microsoft Azure’s new AI toolkit makes it easy to customize OpenAI large language models for your applications.

Google launches Mariner, an AI agent powered by Gemini 2.0, to revolutionize digital interaction. Learn about its features and challenges.