IDFC First Bank shares will be in focus on Monday as IDFC First Bank reported a robust Q3 YoY growth on Friday ...

Alanna’s founders shifted focus from several body care products to just one. They share the story of this pivot ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

HPE has maintained its robust pool of incentives for 2025 with HPE Alletra, HPE Private Cloud AI and HPE VM Essentials in the highest compensation multiplier category, according to HPE channel chief ...

Brian Galati, co-owner of Machine Hospitality Group, which includes Dearly Beloved and Headquarters Beercade in Chicago, believes that to capture the essence of the current trends and shifts in the | ...

The 24/7 virtual assistant is a key part of CarMax's plan to offer more options to customers across channels while boosting ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

In recent years, AI copilots have emerged as a transformative technology in various industries. They are intelligent virtual ...

Discover the top automotive trends for 2025, including autonomous vehicles, electrification, connected cars, and ...

Many businesses in Decatur, including newer ones, reported higher holiday sales last month compared to December 2023, ...

Looking to improve services and better meet the needs of the community, officials with the City of Hopkinsville announced ...

Mastering the art of complaints can turn dissatisfaction into trust, helping customers and businesses build stronger, more ...