AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

See how we rate banking products to write unbiased product reviews. Customer experience can significantly impact your overall banking experience. If you can't find time to visit a branch or call a ...

It is more advanced than a traditional chatbot. Virtual agents can serve a variety of roles in a contact centre, including automated self-service (producing knowledge articles, retrieving data), ...

Hicksville-based Flagstar Financial, formerly NYCB, settles with the SEC over misleading statements about a 2021 cyberattack ...

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THE UTILITY COMPANY SENT LETTERS OUT EARLIER THIS MONTH SAYING THAT A THIRD PARTY MAY HAVE GOTTEN AHOLD OF CUSTOMER INFORMATION. THEY SAY THAT ACCOUNT NUMBERS, BIRTH DATES, EMAIL AND MAILING ...

Monthly average revenue per active customer of Nubank from 4th quarter 2021 to 3rd quarter 2024 (in U.S. dollars) Characteristic Revenue per active customer in U.S. dollars ...

Please view our affiliate disclosure. Creating a strong brand identity is one of the most important aspects of a business. A well-designed logo is often the first impression a company makes on ...

Ohly, a supplier of yeast-based ingredients and culinary powders, opened its Customer Innovation Center, located just outside Chicago. The cutting-edge facility is designed to accelerate close ...

A mystery is unfolding over a single Olive Garden breadstick. On Nov. 16, a TikTok user posted about an unfortunate extra they received with an order of breadsticks at the popular pasta chain ...