ARUSHA: THE Bank of Tanzania (BoT), through its Arusha Branch, has conducted a two-day workshop to train financial ...

Many banks are introducing AI chatbots built to simulate humanlike responses, primarily to help cut the costs of human customer service agents. A new report from the Consumer Financial Protection ...

New AI that makes decisions and uses computers expands AI's capabilities – and also potential harm. Read more at straitstimes ...

Mastercard is taking two big steps forward when it comes to mobile integration thanks to a new chatbot system and a partnership ... for both Mastercard’s bank partners and merchants.

Many of these chatbots and virtual support ... customer types. It's very, very complicated to make sure that every node in that network has perfect information from everything else." No system ...

DPD has disabled part of its online support chatbot after it swore at a customer. The parcel delivery ... and it was updating its system as a result. "We have operated an AI element within the ...