Hot services include AWS Connect, an easy-to-use omnichannel ... like a well-architected review of your cloud architecture, cloud scalability and cloud cost efficiency. We would do that from ...

Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and ...

Tens of thousands of AWS customers use Amazon Connect to support more than 10 million contact center interactions every day. Frontdoor, Fujitsu, GoStudent, Priceline, Pronetx, and University of ...