Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

Explore the transformative role of AI chatbots in enhancing user journeys, personalization, customer support, and business ...

Here's everything you need to know about Meta AI, including the Ray-Ban Meta glasses, chatbot and live translation.

AI-powered agents that can not only make shopping and trading decisions for us, but even execute them, are already here. Read ...

There has been a spike in OpenAI outages across the country since 1:25 p.m. EST, according to Downdetector.

Customer engagement is the basis of any successful e-commerce business in today’s world. In this era of digital landscape, ...

Intelligent virtual assistant (IVA) is a next generation software solution facilitating user interaction with PC through internet, SMS, messenger, and other interfaces. IVA systems work according to ...

Retailers hope consumers use their chatbots, typically called shopping assistants, as virtual companions that help discover or compare products You can save this article by registering for free here.

With this new AI-driven system, the Ministry of Consumer Affairs and Gupshup are set to further transform the landscape of ...