This course is intended to be an overview of the field of change management and business process re-engineering. This course will equip the student to understand complex change management programs, ...
Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by ...
Summary. Process management, which swept the business world in the 1990s and then fell out of favor, is experiencing a renaissance, thanks to AI. The two reinforce each other: AI helps firms ...